WE THE PEOPLE BIKES

In the unlikely event that a problem with your quality wethepeople frame/part/bike/product occurs, you should in the first instance speak with the shop/mail order where you purchased the item. They should know how to deal with the situation, and if not have the means to find out. The returned item will then be sent to the distributor for your country with a returns number so that we can track the item. If you want a second opinion or help along the way, just get in touch with us. We The People Bike Co main concern is making sure that you the rider are fairly dealt with and that we take all possible steps to resolve the problem. We are not some uncaring corporate giant sending out generic replies, we are riders. Therefore we and our distributors handle any problems you might have as we ourselves would want to have our problems handled. Visit Wethepeople.de